Privacy Policy for Swypt Users
How new Swypt USD and KES accounts provide flexibility for Kenyan merchants.
Last Updated • April 2026
At Swypt, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or access our payment services.
1. Information We Collect
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, log into the merchant backend, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
- Personal details: Name, email address, mailing address, phone number.
- Business details: Company name, registration documents, financial history, merchant identification data.
- Financial data: Bank account details, transaction history, crypto wallet addresses (if applicable).
- Technical data: IP address, browser type, operating system, and interaction analytics.
2. How We Use Your Information
Swypt may collect and use users personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To process payments: We use the information users provide about themselves when processing payments. We do not share this information with outside parties except to the extent necessary to provide the service.
- To comply with legal obligations: Specifically Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations typical of global payment services.
3. Data Protection and Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
5. Changes to This Privacy Policy
Swypt has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
6. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at privacy@swypt.io.
